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Reporting to the Head of Digital, the UX Designer will lead the design of user interfaces, UX research, definition of integration models and evaluation of success, development of wireframes and prototypes, problem solving, testing, storyboards, audits and customer analytics.
The UX Designer is responsible for continuously updating our existing client products with new features to improve UX and support the design and development team ensuring high standards of quality and consistency is maintained.
Design user interfaces across a wide variety of channels including websites, apps, forms and customer comms, and conduct UX research through both qualitative and quantitative methods
Develop wireframes and prototypes around customer needs, communicating design ideas and prototypes to developers to create feasible user experiences
Define the right interaction model and evaluate its success
Conduct testing of sample applications, websites and software to assess UX and ease of design and aesthetics
Build storyboards to conceptualise designs to accurately convey optimisation project plans to clients and senior management
Enhance UX by creating seamless navigation through various digital programs and interfaces
Conducting website audits, undertaking UX audits, user journey analysis, creating wireframes, information architecture reviews and task flows
Tertiary qualifications in Design, Computer Science, Engineering or a related field
Proven experience as a UX Designer, UI Designer or similar role with demonstrated experience in creating and implementing UX design with a strong portfolio
Proficient in design software and knowledge of HTML/CSS; JavaScript is a plus
Experience creating storyboards and website mapping
Ability to create and optimise assets, including iconography and imagery
Familiarity with interaction design and information architecture
Proficiency with visual design programs such as Adobe Photoshop and Figma